Services
We don’t believe in having ‘standard’ products or services but rather prefer to tailor a service to your individual needs. You may just want the facility to call us when you’re baffled by a particular I.T. problem or need a new website to fit in with your budget or particular requirements. It really is that flexible. Here are some of our more commonly utilised services.
Website Design & Promotional Material
From small businesses to university societies, our clients are seeing the benefits of being online. You can use a website to keep your society members up to date, to inform potential clients of your services, to post photos of events, to sell online and anything else you care to think of.
Any planning work we do is free of charge. We won't charge you until we've agreed on a budget and started the work. This is a typical flow of how we work for you. We're happy to talk you through things step-by-step so you know exactly what you'll get for your money and also understand the benefits of what we're doing for you. 
- Help with your first website or upgrading your current one
- Church & Charity discounts (Some projects can be paid monthly from as little as £5-£10/month)
- Any website quoted for from simple one page advertising site to full e-commerce
Worry-free I.T.
When running a small business, the last thing you want to worry about is maintaining your I.T. We can take that worry away from you with I.T. support only a phonecall away. In-house support can be costly and often inefficient. Even having someone assigned to looking after I.T. can take away from their main role in the company.
A popular service with our clients is our I.T. support contract outlined below:
- Discuss requirements based on previous experiences
- Agree a monthly retainer
- Over-the-phone and email support anytime
- On-site support
- Includes as standard a bi-monthly checkup to ensure systems are running smoothly
Our clients regularly call upon us for some of these services:
- Setting up your first business network
- Advice on new computers
- Upgrading your current systems
- Advice on how to better your systems to improve the efficiency of your office
Anything else?
Well yes! Because we see ourselves as your in-house I.T. support, we hope you will see us as that also, so ask us anything. We've soldered together custom cables to enable clients to turn on multiple computers from one switch, sourced and purchased 3D-CAD equipment & software for a custom application, written software to read data from Sage Accounts software, and much more.
For those looking for a complete list of services, here it is. If what you are looking for is not on here, just give us a call.
- Website Development
- Corporate Identity Design & Development
- Stationary Design & Printing
- Leaflets & Promotional Materials
- Full Colour Brochures
- Intranet Systems
- From simple systems to display common links & services to full accountancy & CRM systems
- I.T. Systems Management
- Full I.T. Support with on-site checkups and over-the-phone support
- Simple per-job support when things go wrong
- New systems planned, budgetted and built
- Old systems upgraded at minimum cost
- Local suppliers used
- Custom systems designed and built for special applications. PCs and Servers
If there is any I.T. that you need help with, don't hesitate to call 0191 406 6383 or email ask@hiccup-it.co.uk